“Riley Heaney has been an invaluable asset to Empathy Health Home Care. As an independent contractor working remotely, Riley consistently delivered high-quality coding and billing audits, thorough chart reviews, and detailed ROI analysis that directly supported our compliance and revenue integrity efforts.

Her attention to detail, deep understanding of coding regulations, and ability to identify both risk areas and missed opportunities made a measurable impact on our organization. Riley’s work was always timely, accurate, and easy for our clinical and administrative teams to understand and implement.

I would highly recommend The Virtual Office to any healthcare organization seeking dependable, knowledgeable support in coding, billing audits, and documentation review.”

“Riley Heaney has been a reliable and valued support for Knudson Farms through her ongoing office assistance services. She consistently helps keep our administrative tasks organized, accurate, and run smoothly, allowing us to stay focused on daily operations.

Riley is dependable, efficient, and easy to work with. She communicates clearly, handles tasks promptly, and brings a high level of professionalism to everything she does. Having her support on a continuing basis has been a true asset to our operation.

I would confidently recommend The Virtual Office to any business looking for dependable office assistance and administrative support.”

“Riley Heaney worked with Xelex on the WebChartMD project during Phases 1 and 2 and during

 the trial periods as a payer-side medical coder. She demonstrated strong attention to detail, a solid understanding of payer guidelines, and a consistent commitment to accuracy throughout the review process.

Riley followed coding standards carefully, met expectations during the trial period, and communicated professionally when clarification was needed. Her ability to adapt quickly to payer-side review workflows made her a reliable contributor during the evaluation phases.

I would recommend Riley and The Virtual Office to organizations seeking dependable payer-side coding support with a focus on accuracy and compliance.”

“Riley Heaney has provided reliable and professional notary services, and I have been consistently impressed with her attention to detail and commitment to doing things correctly. She is organized, responsive, and makes the notarization process smooth and efficient.

Because of the quality of her work and her professionalism, I have confidently referred Riley to others who needed notary services. She is dependable, trustworthy, and always represents herself and The Virtual Office well.

I would highly recommend Riley and The Virtual Office for notary services and administrative support.”

“Riley Heaney provided scanning and document organization services for Haugland’s Insurance and did an excellent job handling our records with care and accuracy. She was organized, efficient, and mindful of the importance of confidentiality throughout the entire project.

Riley completed the work in a timely manner and communicated clearly at every step, which made the process smooth and stress-free. Her professionalism and attention to detail gave us confidence that our documents were handled properly.

I would confidently recommend Riley and The Virtual Office to any business needing reliable scanning, document management, or administrative support.”